Sunday, April 2, 2017

Telemarketing Tip: Conceal, don’t feel

Telemarketing requires you to hold emotions that might get you fired once you don’t know how to conceal it, so you won’t feel.
Frozen is so last, last year, and it’s been overrun by Big hero 6 which is also so last year. What’s new now is Inside Out, a movie about an 11-years old emotion, Happiness, Sadness, Disgust, Fear and Anger.
I honestly haven’t watched the movie and only read the reviews they’re getting and I honestly want to say, I want to watch it so badly. It tackles the emotions which also being studied in psychology course. I love to study this
kind of things, behavior of people and what’s on their mind, even though it’s 55% predicting and 45% analyzing.

Moods Diagram Meaning Emotions And State Of Mind
Most of my friends are customer service representatives, and they usually get angry most of the time they’re at work. Saying foul words and mocking customer when the calls end. Everyone is like this, everyone who is irritated by people are getting angrier by the second. We are always consumed by our emotions that for some reason, we radically change.
Concealed emotions aren’t good for you
As much as we want to conceal specific emotions, we are endangering ourselves in the process. Every emotions works as a team, where someone is the cause and the other will be its result. Take for example a sad memory that will become a happy one in the end of that sad event. Our emotions works the same as our mind does.
Concealed emotions are turning the other cheek. And will only burst when you least expect it would, whether it might be Sadness, Anger, Disgust, Fear and even Joy. Of course there are 3 more basic emotions, which include Trust, anticipation and Surprise.
This doesn’t only goes to telemarketers, everyone is experiencing burst emotions, we must be mindful of what we say and what we heard, cause a little misunderstanding can burst Anger.

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